Shipping policy
At Jaigurus, we are committed to ensuring that your order reaches you safely and on time. Please read the following Shipping & Delivery Policy to understand our order processing, shipping, tracking, and delivery procedures.
1. Shipping Coverage
We currently provide shipping services across India, subject to courier serviceability at the customer's delivery PIN code.
Orders are shipped through reliable logistics and courier partners based on the delivery location and availability.
2. Order Processing
- Orders are generally processed within 1–2 business days after successful order confirmation.
- Orders placed on Sundays or public holidays may be processed on the next working day.
- Once your order has been dispatched, you will receive a shipping confirmation along with tracking details wherever tracking is available.
- During festive seasons, promotional periods, or periods of unusually high order volume, processing may take slightly longer.
3. Delivery Time
The estimated delivery time is generally:
- Metro & Major Cities: 2–5 business days
- Other Locations: 4–7 business days
- Remote/Hard-to-Reach Areas: 5–10 business days
Delivery timelines are estimates and may vary depending on the destination PIN code, courier availability, weather conditions, public holidays, and other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any applicable free-shipping offers or promotional shipping benefits will be clearly mentioned on the website or during checkout.
5. Order Tracking
Once your order has been dispatched, tracking information will be shared with you through the contact details provided at the time of placing the order.
You can use the tracking details to monitor the status of your shipment.
Please allow some time for the tracking information to become active after dispatch.
